Frequently Asked Questions

Do I need a Surge Account to create a room?
During the beta period of Surge, you will be required to have a Surge Account with beta access to create
rooms, you may still join any room without a Surge Account but you will have limited functionality

Do I have to pay to use Surge?
Surge is completely free to use, however, if you want cool perks like 1080p video streaming, you can buy Surge Pro

I'm a content creator looking for a partnership, does Surge have one?
Yes, we do, we offer partnerships with content creators and large group organizers, or anyone else we deem fit.
Apply here if you think you got what it takes!

I applied for Beta, what's next?
We're glad you're interesting in joining our Beta! Please wait up to 4 weeks for your application to be accepted
If you don't want to wait, Surge Pro gives you instant beta access!

My account is suspended, what do I do?
If your account is suspended, you likely broke our Terms of Service, if you believe this was a mistake please contact us
at [email protected], otherwise you must wait the full suspension duration.

I represent a Media Company and want to get in touch
Are you a member of the press? You can contact our press team directly at [email protected]