Privacy Policy - Surge.Live

1. Information We Collect

Account Information

When you create an account, we collect:

Username and email address
Profile information you choose to provide
Authentication credentials (securely hashed)

Usage Information

We automatically collect information about your use of our Service:

Room participation and viewing activity
Chat messages and interactions
Connection and synchronization data
Device and browser information
IP address and location data

Cookies and Tracking

We use cookies and similar technologies for:

Session management and authentication
User preferences and settings
Analytics and performance monitoring
Security and fraud prevention

2. How We Use Your Information

We use the collected information to:

Provide and maintain the Surge.Live service
Enable synchronized viewing experiences
Facilitate communication between users
Improve and optimize our platform
Ensure security and prevent abuse
Comply with legal obligations
Send service-related notifications

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

With Other Users: Profile information, chat messages, and room activity as part of the social features
Service Providers: Third-party vendors who assist in operating our service
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with mergers, acquisitions, or asset sales

4. Data Security

We implement appropriate security measures to protect your information:

Encrypted data transmission (HTTPS)
Secure password hashing
Access controls and authentication
Regular security audits and monitoring
Secure server infrastructure

5. Cookie Policy

We use the following types of cookies:

Essential Cookies: Required for basic site functionality
Performance Cookies: Help us understand how users interact with our site
Preference Cookies: Remember your settings and preferences
Security Cookies: Protect against fraud and maintain security

You can manage cookie preferences through your browser settings, though some features may not work properly if cookies are disabled.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Portability: Request your data in a machine-readable format
Opt-out: Withdraw consent for certain data processing

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Account information: Until account deletion
Chat messages: 30 days for moderation purposes
Usage logs: 90 days for security and analytics
Legal compliance: As required by applicable law

8. International Data Transfers

Your information may be processed and stored in countries other than your residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

9. Children's Privacy

Surge.Live is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to remove it promptly.

10. Third-Party Services

Our service may integrate with third-party platforms (YouTube, streaming services, etc.). These services have their own privacy policies, and we are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Website: https://surge.live/privacy